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Our Privacy Policies

1. Terms & Conditions

  • By booking or purchasing services/products on Udaipur Photos, you agree to these terms.

  • All bookings are subject to availability and confirmation.

  • Pricing is displayed in INR and may vary based on service type, location, or custom requests.

  • Customers must provide accurate details (event date, venue, contact info, etc.) during booking.

  • Udaipur Photos retains ownership of all original photographs unless explicitly transferred through written agreement.

  • Edited photos, albums, or digital content will be delivered only after full payment is received.

  • Misuse, unauthorized reproduction, or resale of photographs is prohibited without prior consent.

     

2. Return & Refund Policy

  • Photography Services (shoots, events, bookings):

    • Once a booking is confirmed, cancellations within 7 days of the scheduled shoot date are non-refundable.

    • If canceled more than 7 days prior, 50% of the advance will be refunded.

    • If Udaipur Photos cancels due to unforeseen reasons and medical emergencies, a 100% refund will be issued.

  • Photo Products (prints, albums, framed photos, etc.):

    • Custom products (e.g., printed albums, framed art) cannot be returned unless damaged/defective.

    • If a product is damaged during delivery, notify us with photos within 10 hours of receipt to qualify for a replacement/refund.

  • Refund Timeline:

    • Approved refunds will be processed within 7–10 business days to the original payment method.

  • Any online service or product like wallpapers, eBooks, posters, etc is non-refundable.

     

3. Privacy Policy

  • We respect your privacy.

  • Personal details (name, phone number, email, event details) are collected only for booking, invoicing, and service delivery.

  • Payment information is processed securely via third-party payment gateways; we do not store any card/bank details.

  • Photos taken during shoots may be used in our portfolio or marketing only, and will not be shared to any third party.

  • We never sell or share your personal information with third parties, except where legally required by the court of law.

     

4. Shipping & Delivery Policy

  • Digital Deliveries:

    • Edited photos and videos are delivered via secure cloud links (Google Drive/WeTransfer) within 10–15 working days of the shoot, unless otherwise agreed.

    • Express delivery (within 5 days) may be available at an additional cost.

  • Physical Deliveries (albums, prints, framed products):

    • Standard delivery timeline: 7–12 business days after editing/printing is complete.

    • Shipping is available across India via trusted courier partners.

    • Customers will be provided tracking details once the order is dispatched.

    • Shipping costs (if applicable) will be displayed at checkout.

  • Products listed for sale in the catalogue are delivered instantly via Download Links and Email. Please check your email twice before placing the order.

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